Contact

We’re Here to Help

Have a question about your order or need help choosing the right Urban Tree product? Our team is happy to assist with order updates, product recommendations, delivery questions and general enquiries.

Get in Touch

WhatsApp or Phone: +92 339 8089632
Email: contacturbantree@gmail.com
Instagram: @theurbantreepk

For faster assistance with an existing order, please include your order number and the phone number used when placing your order.

Customer Support Hours

Our customer support team is available:

Monday to Saturday
11:00 AM to 5:00 PM — Pakistan Standard Time

Messages received outside these hours will be reviewed on the next business day. We normally respond within one business day.

Send Us a Message

You can also use the contact form below. Please provide complete and accurate details so our team can assist you as quickly as possible.

Thank you for choosing Urban Tree. We look forward to helping you.

Organic Shampoo by Urban Tree, sulfate free shampoo for healthy hair growth and gentle cleansing in Pakistan

Elevate Your Hair Care Naturally

A gentle sulfate free shampoo powered by botanical ingredients traditionally used to support stronger, shinier, and healthier looking hair with everyday use.

Shop Now
Urban Tree Organic Soaps natural skincare for acne brightening and glowing skin handmade soaps Pakistan

Real Results, Naturally

Organic Soaps

Crafted with pure, skin-loving ingredients that cleanse, brighten, and restore without harsh chemicals.

Trusted by thousands across Pakistan for visibly healthier skin.

Shop Organic Soaps
Why Urban Tree

The Urban Tree Difference

Rooted in natural care, Urban Tree brings together botanical ingredients, nourishing oils and purposeful formulas for everyday skincare and hair care.

Naturally Powered Ingredients

We combine pure botanical oils, nourishing butters, plant extracts and carefully chosen actives to give every formula a clear purpose.

Clean & Honest Formulas

We believe natural care should feel clear and trustworthy, with honest product information and no exaggerated promises.

Trusted Across Pakistan

Chosen by customers across Pakistan for quality products, responsive support and dependable care they can confidently return to.