Terms of service
Urban Tree – Terms of Service
Welcome to Urban Tree! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
- Urban Tree provides organic and natural cosmetic products for personal use.
- By placing an order, you confirm that you are at least 18 years old or have parental consent to make a purchase.
2. Orders & Payments
- All orders are subject to availability and confirmation of payment.
- We primarily offer Cash on Delivery (COD) for payments. For online payments, please contact us directly.
- Prices listed on our website are final and include applicable taxes.
3. Shipping & Delivery
- We deliver across Pakistan through a trusted courier service.
- Standard shipping times and charges apply as outlined in our Shipping Policy.
- We are not responsible for delays caused by courier services.
4. Returns & Refunds
- Returns and refunds are subject to our Return & Refund Policy.
- Items must be returned in their original condition within 30 days of delivery.
5. Product Disclaimer
- Our products are made with natural ingredients, and results may vary from person to person.
- Always perform a patch test before using any new product to check for allergic reactions.
6. Intellectual Property
- All content on our website, including images, logos, and text, is the property of Urban Tree and may not be copied or used without permission.
7. Changes to Terms
- Urban Tree reserves the right to update or modify these terms at any time. Changes will be posted on this page.
8. Contact Information
For any questions regarding our Terms of Service, please contact us at: 📧 Email: contacturbantree@gmail.com 📱 Phone: 03398089632 📸 Instagram: @theurbantreepk
By using our services, you agree to these terms. Thank you for choosing Urban Tree!